A surprising number of passengers don’t know where they stand when it comes to air travel. You are entitled to know your rights. Follow our well researched guidelines on how to understand and cut through the regulations that are designed to protect the airline industry and leave you, the customer, hanging on the end of a line.
We will explain to you about the various elements of pricing which exist in an airline ticket, what belongs to the Government and what you can reasonably expect to receive if for any reason you cannot complete your journey.
ATAB is a consumer protection and information organisation.
We are committed to obtaining a fair deal for air travellers in a country where the interests of government and airline are unreasonably favoured over the interests of the traveller. ATAB receives no government nor corporate funding. In order to continue our work we rely on revenue from advertising and affiliates. We support the work of the following organisations: